Info for Families
Policies and Practices
Unlimited make-ups are allowed on a space-available basis. Make-ups must be taken within the current semester.
Refund/Credit Policy
Tuition payment is due with registration. Payment plans may be worked out on case by case basis. Registration fees are non-refundable. No tuition refunds given after start of semester. Credit towards future semester issued if you withdraw before your first class. Partial credit may be given if you withdraw after the first class only in exceptional circumstances.
Class Cancelation Policy
If a class is canceled due to weather or any other reason, we reserve the right to provide the makeup class either online, pre-recorded, or in-person at a later date.
Taking Pictures in Class
While occasionally snapping a pic of your child in the class is fine, we want you to focus on modeling music-making for your child. The best time to take photos is during the play-along so that you can sing throughout the rest of the class. Please ask the other parents before you take or post a picture of them on social media. Please also let me know if you don't want to be photographed.
Maintain a Healthy Environment
Please do not attend class if you or your child is ill. If you or your child has had a fever, you must be fever-free for at least 24 hours (without the assistance of fever-reducing medication) before returning to class.
Help minimize germs.
The best defense against catching a typical illness is to wash both your hands and your child’s hands immediately after class.
Perfume
Please avoid wearing perfume to indoor classes due to allergies
Is it ok to bring snacks and toys?
Please avoid bringing snacks into indoor classrooms. In addition to being a distraction, we sometimes enroll children with allergies who will react to “dust” from cookies or other snacks with a minimal nut product. Bottles, cups, and breastfeeding in class are fine when necessary.
Timeliness Request
Please do your best to arrive at class on time – it will make your child's adjustment easier, and we do plan to start classes promptly.

What if a class is canceled?
If we have to postpone for some unexpected reason (power outage, weather), we will email the class participants and call everyone who doesn't respond to our email within a short amount of time. When a postponement occurs, we may tack the missed class onto the end of the semester, or a class may be rescheduled on another day.
Is it OK for more than one adult to come to class?
All parents, grandparents, or caregivers are welcome to attend class at any time – no need to ask. Whole family music making in your home is extremely valuable to your child's musical development, and attending class occasionally helps the other family members to join in at home.
May I Bring an Un-registered Sibling or Friend?
If you have an older child who is off school and you wish to bring him/her along to class, don't hesitate to get in touch with us for permission to attend. Siblings under 5 who are coming regularly need to be registered.
We may have room in classes for you to bring a friend. Invite a friend to class early in the semester before make-ups get busy. Email us to make sure there is room in the class.

